What time does Banco do Brasil open: find out now!

Do you know what time Banco do Brasil opens? Many people who need in-person service at the financial institution do not know its opening hours and end up missing the bank's business hours.

To prevent this from happening again, we will teach you the opening hours and how you can receive online service from Banco do Brasil.

Because we know that getting ready, leaving the house and having to travel somewhere and not finding what we wanted is a somewhat unpleasant situation.

About Banco do Brasil

Banco do Brasil, too nicknamed BB by Brazilians, it is a national bank with the Federal Government's participation in 50% of its shares.

It is one of the oldest banks in Brazil, founded in 1808 by the King at the time, Dom João VI.

Banco do Brasil participates in several sectors, such as vehicles, pensions, insurance, health and others.

As a public bank, it plays a fundamental role in our economy, offering a range of financial services to individuals, companies and government entities. 

For this reason, it also has social responsibility, always seeking to develop the economic and social pillars of Brazil, with several programs that aim at these objectives.

Even though it is a public bank, BB still needs to follow the regulations and guidelines of the Central Bank of Brazil, BACEN, and follow the rules and regulations established therein.

Among the services offered by BB we have banking accounts and services, such as opening accounts for individuals and legal entities, savings, investments, loans and financing.

The bank issues credit and debit cards, with different rewards and benefits program options for customers.

It also offers real estate credit, currency exchange services and assistance in foreign trade and offers agricultural credits.

Find out what time Banco do Brasil opens

If you have pending matters or services that need to be resolved in person at BB, Banco do Brasil, it is important to know the opening hours so as not to find the branch closed, right?

Banco do Brasil has more than 5,000 branches spread throughout the country to serve its customers. And they all open during the same opening hours: Monday to Friday, from 10am to 4pm.

Find BB and discover what time Banco do Brasil opens in your city

Opening hours won't be of any use if you don't know the location of your agency.

For this, Banco do Brasil has a feature called “Find the BB”. To find an agency near you, enter the city, state or neighborhood on the website.

As soon as you press 'enter', several agency options will appear with telephone number, address, services provided and opening hours.

These searches also provide the locations of ATMs for faster services. And in all options you will also find the option to open a route directly to where you need to go.

This functionality is also available in the Banco do Brasil app, and can work using your cell phone's geolocation.

Other forms of service from Banco do Brasil

If you're not a fan of in-person customer service, Banco do Brasil offers other options that will make you more comfortable and you won't even need to leave your home.

All focused on simplifying your life and accompanying you wherever you are in Brazil, or abroad.

Relationship Center

The Relationship Center is used for general information and services offered by BB, such as balance inquiries, account information, transactions, cancellations and others.

It works 24 hours a day, 7 days a week, so don't worry about whether you'll be served or not.

You can contact us by the following numbers:

• 4004 0001 – For capitals and metropolitan regions;
• 0800 729 0001 – For other locations.

SAC

SAC is the customer service department, which receives questions, complaints and cancels BB services.

Service is available 24 hours a day, seven days a week, by calling 0800 729 0722.

Ombudsman

The ombudsman channel is used by Banco do Brasil customers to complain about situations that were not resolved through other service channels.

This channel operates 24 hours a day, every day, and can be found on the phone 0800 729 5678.

Chat

Another option is through the chat available on the Banco do Brasil website, during business hours you can ask your questions to a personal assistant or to any available attendant.

You will also find a protocol number for any needs and it is extremely simple to use.

On the website it is located at the bottom right with a blue smiley face, you can't miss it!

WhatsApp

If you want or need closer support from BB, they also have a WhatsApp account. To get in touch, just save the number (41) 4004 0001, and send a message.

Complaints

Banco do Brasil also provides a reporting center, where you can register complaints related to money laundering, irregular conduct, corruption and similar issues.

On the complaints portal you can register your complaint and check the progress of any you have made.

Correspondents

BB has a network of correspondents called Mais Banco do Brasil, which has numerous establishments such as markets, pharmacies, stores, credit companies and others.

This network allows you to be served at different times that suit you better, in addition to allowing you to top up, receive INSS benefits, make withdrawals and more.

Social media

And finally, we know that our world is governed by social media, so BB could not be left out either. They are on Instagram, Twitter and Facebook providing service and publishing content for updates and education.

Banco do Brasil has a wide network of branches and service channels, including physical branches, internet banking, mobile application and telephone service, to offer support and assistance to its customers.

Always thinking about serving their customers in different ways for their comfort and practicality, they have several options.