What services can be performed by gov.br and how to create your gold level account

What services can be performed by gov.br??

The gov.br portal is a revolution in the interaction between citizens and the Brazilian government, centralizing thousands of public services in a single digital environment.

But what exactly can you do with this tool?

And how do you achieve the gold level of authentication, which unlocks the most sensitive and important services?

In this article, we will explore the possibilities offered by gov.br.

Thus, highlighting its relevance to simplify the lives of Brazilians, we will guide you through the process of creating a gold level account, maximizing your experience.

Let’s dive into this digital journey with an analogy.

For example, think of gov.br as a master key that opens doors to a castle of public services, each leading to practical solutions for your daily life.

The Gov.br Digital Revolution: What can you do?

Imagine a world where endless queues at public offices are replaced by just a few clicks on your cell phone.

This is the promise of gov.br, a platform that brings together around 4,800 digital services, ranging from issuing documents to consulting social benefits.

For example, with gov.br, you can issue the Card Digital Traffic Certificate (CDT), which integrates the CNH and CRLV in electronic format, allowing you to present your license at a checkpoint without carrying paperwork.

Additionally, services such as digital proof of life for INSS retirees eliminate the need for travel, using facial recognition to validate identity in minutes.

This transformation, driven by the Digital Government Secretariat, saves time and reduces costs for both citizens and the government.

Furthermore, another powerful aspect of gov.br is its ability to integrate services from different agencies, such as the Federal Revenue Service, INSS and Electoral Court, into a single interface.

Do you want to know if you have any PIS/PASEP amounts to receive or check your Income Tax refund?

All this is available with just a few clicks.

A practical example: Ana, an entrepreneur from Recife, used the gov.br to open your MEI (Individual Microentrepreneur) in less than 30 minutes, without needing to visit a notary's office.

The platform also allows you to sign documents electronically, such as powers of attorney, with legal validity, which is especially useful for Brazilians abroad who previously depended on physically sending documents.

The relevance of gov.br is confirmed by impressive numbers: in 2024, the portal registered more than 28 million accesses, the highest historical value, according to the Transparency Portal.

This reflects the massive adoption of the population, especially among young people aged 16 to 24, where 90% access the internet daily, mostly via cell phone.

What services can be performed by gov.br: Table:

How to Create Your Gov.br Account and Reach Gold Level

Creating an account on gov.br is the first step to accessing this ecosystem of services.

The process is simple, but requires attention to ensure security and functionality.

Initially, access the website www.gov.br or download the app available for Android and iOS.

You will need to provide your CPF, basic personal data (such as full name and address) and create a strong password, with uppercase and lowercase letters, numbers and special characters.

After activation via email or SMS, your account will be at the bronze level, which allows access to basic services such as consulting data authorizations or managing passwords.

To reach gold level, which unlocks services sensitive data such as advanced electronic signatures or the issuance of important certificates, it is necessary to increase authentication security.

In short, this can be done in three ways:

1. Facial recognition by the application, using the Electoral Court (TSE) database.

2. Validation with the National Identity Card via QR Code.

3. Use of a digital certificate compatible with the ICP-Brasil standard.

For example, João, a public servant from Brasília, achieved the gold level by using his facial biometrics in the application, confirming his identity with the TSE database in less than five minutes.

This step is crucial, as the gold level guarantees greater reliability, required by services that involve sensitive data.

Why settle for bronze level when gold is within your reach?

In this sense, the difference lies in access to exclusive features and enhanced security.

The gold level uses multi-factor authentication, combining biometrics or digital certificates, which reduces the risk of fraud.

Furthermore, the platform is constantly updated to comply with the standards of the General Data Protection Law (LGPD), ensuring that your information is treated responsibly.

What services can be performed by gov.br: Table:

Benefits and Impacts of Gov.br on Citizens' Lives

The digitalization promoted by gov.br is not just a matter of convenience, but a structural transformation in the relationship between citizens and the State.

Previously, tasks such as issuing a tax compliance certificate required in-person visits and long waiting periods.

Today, with gov.br, you can access these certificates directly from your cell phone, with validation via QR Code, guaranteeing authenticity.

This change saves time and reduces logistical costs, especially for those living in remote areas or abroad.

For Brazilian expatriates, for example, the portal eliminates the need for Brazilian cell phone chips for validation, sending codes directly to the application.

In addition to practicality, gov.br promotes digital and social inclusion.

The platform is accessible to people with disabilities, the elderly and other priority groups, in accordance with Law 10.048/2000, with adapted interfaces and support for simplified navigation.

An illustrative case is that of Maria, a farmer from the interior of Mato Grosso, who used gov.br to check her registration in the Single Registry (CadÚnico) and guarantee access to social programs such as Bolsa Família, all without having to travel to the capital.

This accessibility reflects the government's commitment to making public services universal, regardless of location or socioeconomic status.

The impact of gov.br also extends to transparency and citizen participation.

The platform allows you to monitor public works, check government spending and even register complaints via Fala.BR.

This level of social control strengthens democracy, giving citizens tools to monitor and engage in public management.

With more than 126 million Brazilians accessing the internet regularly, gov.br has established itself as an indispensable channel, aligned with the expectations of a connected society.

Therefore, when using gov.br, you not only resolve personal issues, but also contribute to a more efficient and transparent governance model.

What services can be performed by gov.br: Frequently Asked Questions

Below, we have compiled the most common questions about gov.br and their answers, based on official information and experience using the platform.

Why is Gov.br Essential for the Future?

gov.br is not just a platform, but a milestone in the modernization of Brazilian public services.

By centralizing thousands of services, it reduces bureaucracy, promotes inclusion and empowers citizens.

Reaching the gold level is like equipping yourself with a digital passport to navigate this ecosystem safely and efficiently.

Whether to issue documents, consult benefits or sign contracts, gov.br is an indispensable tool for 21st century citizens.

So, don't waste time: create your account, upgrade it to gold level and explore the possibilities that gov.br offers.

With every click, you are not only resolving personal demands, but participating in a digital transformation that redefines the relationship between State and society.

Ready to open the doors of this digital castle?