Bolsa Família canceled: what can I do to receive it again?

If you had your Family Allowance cancelled and you don't know why or how to get it back, understand below why some families had their benefits canceled.

Bolsa Família is an income transfer program created by the Federal Government with the aim of combating extreme poverty in the country, providing basic necessities.

Thus, the average benefit amount paid is R$ 685.61 in 2024 and covers 21.12 million families according to payment schedule.

However, in some cases, the benefit is cancelled or suspended for reasons provided for by law.

Therefore, it is important to be aware of the possible reasons why you had your Family Allowance cancelled.

This way, you will know what you need to do to start receiving the benefit again.

What is Bolsa Família?

As previously mentioned, Bolsa Família is an income transfer program created by the Government, which aims to combat extreme poverty in the country, providing the right to housing, education, health, food, among others.

Therefore, the program's target audience includes low-income families and the average benefit amount paid is R$$ 670.36.

However, to receive the benefit there are some established criteria, such as:

• Be registered with CadÚnico;
• Have a monthly family income of up to R$218.00 per person in the same family.

In other words, income must be the sum of all family income divided by the number of people living in the same house.  

But why do I need to know all this?

Well, one of the reasons why you might have the Family Allowance cancelled is the fact that there has been a change in your income.

But keep reading and we will explain this better.

Why was my Bolsa Família cancelled?

There are two main reasons that can lead a family to have the Family Allowance cancelled:

• Have your registration on CadÚnico outdated;
• To be with the CPF suspended, cancelled or with a discrepancy in ownership at the federal revenue service;
• Increased family income, so that the family no longer meets this requirement.

But these are not the only reasons that can lead a family to have Bolsa Family canceled, because the program has some rules like:

• In the case of pregnant women, the program requires that they attend prenatal consultations, according to the calendar prepared by the Ministry of Health;
• Breastfeeding women must participate in educational activities offered by the Ministry of Health on breastfeeding and healthy eating;
• It is also necessary to keep the vaccination card of children aged 0 to 7 years up to date, as well as monitoring the health of women aged 14 to 44 years;
• And finally, the minimum attendance of 85% at school, for children and adolescents aged 6 to 15, and 75%, for adolescents aged 16 and 17.

So, if you have had your Family Allowance cancelled, check if it complies with all the requirements and if so, go to the CRAS in your city.

How do I know if my Bolsa Família payment was cancelled?

The Ministry of Citizenship maintains a monitoring service that cross-checks the data provided by beneficiaries with municipal and state databases.

When any irregularity arises, the family receives an official communication informing them of the irregularity, this may be done by letter.

But another option that allows you follow the process is through the application of the Family Grant.

In this way, Bolsa Família payments can be suspended and even cancelled.

Therefore, after notification, the family must correct the information within six months.

However, if the errors persist, the beneficiary's registration will be automatically cancelled.

But don't worry, there are different levels of warning, up until the complete exclusion from the program, so always be vigilant and keep your data updated.

Can I receive Bolsa Família arrears?

If the benefit was canceled, you can receive the Bolsa Família arrears.

However, as we mentioned previously, after notification, the family must correct the information as soon as possible.

It is important to remember that the program screens with different categories, such as: Warning, Blocking, Suspension and Cancellation.

How to recover the Benefit

If you had the Family Allowance cancelled, you can recover it by following the steps below:

• Check the reason for cancellation

The first step is to check the reason for the cancellation, evaluate all the reasons why you may have had your Family Allowance cancelled.  

But if you cannot identify a reason, you can contact the Ministry of Citizenship or Caixa Econômica Federal, which are responsible for the program.

They can tell you the reason for the cancellation and what you need to do to get your benefit back.

• Correct the information

If you identify that the reason for cancellation was due to information incorrect or outdated, you will need to correct it.

To do this, you must go to the Social Assistance Reference Center (CRAS) closest to your home and present the necessary documents to update the information.

The main documents required are ID, CPF, work card, voter registration card, recent pay slip (if applicable) and recent bank statement (if applicable).

• Wait for analysis

After correcting the information, you will need to wait for your registration to be analyzed. This process may take a few days or even weeks, depending on the demand from CRAS.

• Check the status of your registration

After analysis by CRAS, you will be able to check the status of your Bolsa Família.

And if the benefit is approved, you will receive retroactive payment for the months in which you did not receive it.

Conclusion

Bolsa Família is a key program to help low-income families access basic services such as housing, education, health and food.

However, it is important to remember that there are rules and requirements that need to be met so that you do not have the Family Allowance cancelled.  

Therefore, if your Bolsa Família has been canceled, follow the steps we provide to regain access to it. benefit and its additions.  

However, it is worth remembering that following the steps is not a guarantee of regaining access and in case of further clarification, seek information at the CRAS in your city.  

And yet remember that it is important to maintain the updated information to avoid future cancellations.